IT Support Engineer

Location Tokyo
Job type Permanent
Reference CC1181236

​In this role you will be responsible for:

  • Processing support requests from prospects and customers via email ticketing system

  • Providing tech support via email and, in some cases, online meetings

  • Reproducing technical issues

  • Developing and providing solutions for smaller issues or passing on requests to the development team for further debugging

You will work in an international team and work closely with the European report line and team members in Europe, APAC and America.

If you like working in small international team with autonomy and helping solve customers’ problems, then this is a great opportunity for you to be surrounded by the best people in this area to develop your skills and your career!


  • Native or Fluent Japanese ability and business level English

  • Basic programming skills in scripting languages and 

  • You are well organized and solution oriented

  • You have good written and verbal communication skills (customer-facing and internally)

  • Good to have: C++ or Java experience