IT Services Engineer

Location Tokyo
Job type Permanent
Salary
Contact Agnes
Email Email Agnes
Reference AM33286

​IT Services Engineer

Job Description

■ A major Financial Firm is looking for you to join their IT Services team for its research applications

■ Have the opportunity to monitor the IT systems and be the first contact in case of system issues.

■ Handle clients inquiries appropriately and work closely with other teams in Japan and overseas to exceed the client's expectations.

■ Proactively engage to improve processes and think out of the box to keep high standard in services

Required Skills

■ 3+ years in Service Engineering and Application support

■ Fluent in Japanese, business level English

■ Familiar with tracking systems like ServiceNow

■ Experience working in Unix/Linux and Windows

■ Familiar with MS office


Preferrable:

■ VBA and scripting